E-business capabilities and innovation performance: The mediating effect of knowledge management strategies
| Autor: | Jose Arias-Pérez, Esteban López-Zapata, Andrea Echeverri-Bedoya |
|---|---|
| Jazyk: | angličtina |
| Rok vydání: | 2020 |
| Předmět: | |
| Zdroj: | Serbian Journal of Management, Vol 15, Iss 2, Pp 221-239 (2020) |
| Druh dokumentu: | article |
| ISSN: | 1452-4864 2217-7159 |
| DOI: | 10.5937/sjm15-20446 |
| Popis: | The aim of this paper is to analyze the mediating effect of the knowledge management strategies on the relationship between e-business capabilities and innovation performance. The research model was tested with a sample of 102 firms belonging to IT intensive sectors, located in an emerging country that is a regional leader in terms of e-business adoption. Structural equations by the consistent partial least squares method were used. The main result indicates that only the personalization strategy has a partial mediating effect. In conclusion, e-business capability alone is insufficient for achieving a superior innovation performance. This finding also helps consolidate the incipient study perspective that understands knowledge management not as an antecedent variable which becomes indispensable for e-business adoption, but as an organizational factor that intervenes a posteriori and which is focused on achieving an effective use of all the knowledge resulting from the digital operation of the business. |
| Databáze: | Directory of Open Access Journals |
| Externí odkaz: |
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