| Autor: |
Attiláné Meskó, Balázs Hankó, András Szilvay, Orsolya Somogyi, Kata Szűcs-Polonkai, Romána Zelkó |
| Jazyk: |
angličtina |
| Rok vydání: |
2020 |
| Předmět: |
|
| Zdroj: |
BMJ Open, Vol 10, Iss 12 (2020) |
| Druh dokumentu: |
article |
| ISSN: |
2044-6055 |
| DOI: |
10.1136/bmjopen-2020-039603 |
| Popis: |
Objectives The research aimed to support the effectiveness and necessity of the communication training and methodology introduced in the postgraduate pharmacy training and community pharmacy practice in Hungary.Design Two cross-sectional questionnaire surveys before and after the introduction of a methodological recommendation.Setting 69 Hungarian community pharmacies.Participants The study included 333 pharmacists and pharmacy technicians from community pharmacies, 890 and 847 patients (over 18 who bought their prescribed medication) at the beginning and the end of the project, respectively.Interventions A 3-day postgraduate health literacy-focused communication training followed by the ‘Train the trainer’ teaching method at pharmacies, then the introduction of the learnt methodology using uniform information materials and a communication checklist.Primary and secondary outcome measures Primary: total score of the staff and patient questionnaires and the change in score due to the intervention, total and for each question. Secondary: the differences between sexes, age groups, marital statuses, educational attainments and types of settlement.Results The mean score of the preintervention patient group was 64.07% which increased to 72.72% by the end of the project (p |
| Databáze: |
Directory of Open Access Journals |
| Externí odkaz: |
|
