High-Performance Work Practices and Turnover Intention: Investigating the Mediating Role of Employee Morale and the Moderating Role of Psychological Capital

Autor: Anthony Frank Obeng, Yongyue Zhu, Prince Ewudzie Quansah, Albert Henry Ntarmah, Eric Cobbinah
Jazyk: angličtina
Rok vydání: 2021
Předmět:
Zdroj: SAGE Open, Vol 11 (2021)
Druh dokumentu: article
ISSN: 2158-2440
21582440
DOI: 10.1177/2158244020988557
Popis: This study examined the effects of high-performance work practices on turnover intention through the mediating role of employee morale. The study also examined the extent to which psychological capital could moderate the relationship between employee morale and turnover intention. With the aid of questionnaire administration, the study collected 469 valid responses from frontline employees in the hospitality sector of Ghana. Findings from the hierarchical regression analysis showed that training and empowerment had a significant influence on turnover intention. Training and reward also had a significant positive effect on job satisfaction. Empowerment, on the other hand, had a significant positive influence on affective organizational commitment. Both affective organizational commitment and job satisfaction significantly influenced turnover intention. Optimism and resilience moderated the relationship between affective organizational commitment and turnover intention. Also, self-efficacy moderated the relationship between job satisfaction and turnover intention. The study offers some implications and suggestions for future studies in the main text.
Databáze: Directory of Open Access Journals
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