Awareness and practice of 'Spikes' protocol among post-graduate residents in delivering bad news – A cross-sectional study

Autor: Rachana Prabhu, Swetha S Sharran, Prashanth Shenoy, Laxmikanth Chatra, K M Veena, Prathima Shetty
Jazyk: angličtina
Rok vydání: 2023
Předmět:
Zdroj: Journal of Indian Academy of Oral Medicine and Radiology, Vol 35, Iss 3, Pp 351-354 (2023)
Druh dokumentu: article
ISSN: 0972-1363
70928193
DOI: 10.4103/jiaomr.jiaomr_55_23
Popis: Background: Communication skills significantly contribute to good clinical practice. A systematic approach to delivering bad news could avoid unfavorable workplace circumstances. SPIKES protocol has been incorporated into clinical practice in many countries to deliver bad news systematically to build a better doctor–patient relationship. Objectives: To assess post-graduate residents' awareness and practice of SPIKES protocol and to determine the need for training/education for delivering bad news. Methods: A cross-sectional study among 96 post-graduates from various medical and dental clinical departments was done using a self-directed questionnaire consisting of four sections (i.e. socio-demographic data, awareness and adherence, practice, and need for training/education). The questionnaire was circulated through online platforms, and responses were tabulated. Results: About 55% of the participants were aware of the SPIKES protocol. About 90% felt that the protocol was simple, easy, and practical. 92% felt that adequate training is required for delivering bad news. Also, 90% of the participants expressed a willingness to attend training sessions to improve their communication skills. Conclusion: Only half of the study population was aware of the SPIKES protocol; among them, a fair adherence to the protocol was noted.
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