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Analyzing the effects of knowledge management in higher education is challenging because of various aspects of tasks such as teaching effectiveness, administrative services, and research communications. Employees' job performance is crucial in higher education institutions in order to disseminate innovations, knowledge, and collaboration. Thus, studying the relationship between knowledge management practices and job performance is essential. Therefore, this literature review and topic analysis aims to provide a concept-driven approach for synthesizing and analyzing numerous available literature bases. Collected journal articles and conference papers were scrutinized based on this research work's above-mentioned aim. Finally, 41 relevant papers have been studied in this work. The presented work advances the understanding of the role of knowledge management processes in higher education institutions in increasing job performance. Findings suggest that individual, national, and professional teams, language issues, and trust can impact knowledge-sharing practices and job performance of higher education institutes' employees. |
