Characterizing California licensure status and tobacco user experience with adverse events using Yelp data

Autor: Matthew C. Nali, Vidya Purushothaman, Jiawei Li, Tim K. Mackey
Jazyk: angličtina
Rok vydání: 2022
Předmět:
Zdroj: Preventive Medicine Reports, Vol 26, Iss , Pp 101720- (2022)
Druh dokumentu: article
ISSN: 2211-3355
DOI: 10.1016/j.pmedr.2022.101720
Popis: Various tobacco vendors, including alternative tobacco product sellers, are listed on the popular crowdsourced business listing platform Yelp. Yelp is used to rate and choose tobacco, electronic nicotine delivery systems (ENDS) goods/services and includes self-reporting of user experiences with shops and products. We cross-referenced California Department of Tax and Fee Administration (CDTFA) licensed tobacco, vape, and head shop retail stores with publicly available Yelp business listings to identify licensed and unlicensed stores in California. We extracted metadata associated with store accounts and analyzed user comments and ratings for discussion of tobacco-related complaints and adverse events. We detected a total of 3,717 shops that were categorized as tobacco/vape/head shops on Yelp and by cross-referencing with CDTFA data, licensed businesses accounted for 49.5% (n = 1,841), licensed individual retailers 31.6% (n = 1,174), and suspected unlicensed storefronts 18.9% (n = 702). Businesses and individuals with a state tobacco retail license received a higher average rating from Yelp users (3.86 out of 5) compared to unlicensed shops (3.57) (p
Databáze: Directory of Open Access Journals