Improving the Internal Auditing Procedure by Using SIPOC Diagrams

Autor: Tzvetelin Gueorguiev
Jazyk: Bulgarian<br />English<br />Ukrainian
Rok vydání: 2018
Předmět:
Zdroj: Journal of Innovations and Sustainability, Vol 4, Iss 2, Pp 35-43 (2018)
Druh dokumentu: article
ISSN: 2367-8151
Popis: Auditing is intended to provide a better understanding of a system and to provide insights on the possibilities for improvement. The University of Ruse has implemented a management system in compliance with ISO 9001 since 2004. Thus, for more than a dozen of years it has experience in auditing its management system – both by internal and external audits. In 2017 ISO has published the draft standard ISO / DIS 21001 that defines the requirements for a quality management system of any type of educational organization. This article presents a proposal for improvement of the current internal auditing procedure.
Databáze: Directory of Open Access Journals