The relationship between the quality of hospital care and COVID-19 inpatients’ satisfaction in medical centers in Ilam, Iran
| Autor: | Majideh Heravi-Karimooi, Somaye Javanmardnejad, Nahid Rejeh |
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| Jazyk: | perština |
| Rok vydání: | 2023 |
| Předmět: | |
| Zdroj: | Payesh, Vol 22, Iss 6, Pp 761-770 (2023) |
| Druh dokumentu: | article |
| ISSN: | 1680-7626 2008-4536 |
| Popis: | Objective(s): This study was conducted to determine the satisfaction of patients admitted to medical centers in Ilam in 2020-2021. Methods: This was a cross-sectional study of 200 patients who admitted with Covid-19 in medical centers of Ilam, Iran, from December 21, 2020 to March 21, 2021. Data collected using a questionnaire on demographic information and symptoms, a short form Quality from the Patient's Perspective (QPP-12) and Patient Satisfaction Index (PSI). The data was analyzed using SPSS version 22. Results: The mean age of patients was 49.62±15.05. The mean quality score of hospital care from the patients' point of view was 46.99±5.83, and in 83% of cases, the quality of care was optimal. Also, the mean satisfaction score of the patients was 3.47±0.34 and 87% of the patients expressed moderate satisfaction. Patient satisfaction and quality of care showed a positive and significant relationship P |
| Databáze: | Directory of Open Access Journals |
| Externí odkaz: |
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