STRATEGY FOR THE IMPLEMENTATION OF TRANSPORT PROCESSES TOWARD IMPROVING SERVICES
| Autor: | Zbigniew ŁUKASIK, Aldona KUŚMIŃSKA-FIJAŁKOWSKA, Sylwia OLSZAŃSKA |
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| Jazyk: | English<br />Polish |
| Rok vydání: | 2023 |
| Předmět: | |
| Zdroj: | Scientific Journal of Silesian University of Technology. Series Transport, Vol 118, Pp 173-193 (2023) |
| Druh dokumentu: | article |
| ISSN: | 0209-3324 2450-1549 |
| DOI: | 10.20858/sjsutst.2023.118.12 |
| Popis: | The current situation in the commodities market has forced suppliers to change their ways of satisfying customer needs. The supply chain aims to deliver raw materials, semi-finished products and finished products to the right place at the right time, incurring the lowest costs. Therefore, high-quality transport services have become indispensable in competing with other entities, enterprises are guided by the timeliness of deliveries in the Just-in-Time and Door-to-Door systems, and the costs incurred. Hence, to ensure that the pursued actions are implemented effectively, it is imperative to apply a process strategy comprising a characteristic component of the transport process management that would have a significant impact on the improvement of the services provided. In this paper, the authors conducted research on a real object of cargo transport on fixed routes and established a concept of streamlining the transport processes carried out at a company. The improvement concept proposed by the authors permits the minimization of the time of loading operations on routes related to a specific load. The result is a reduced total time of cargo transport, which offers the possibility of taking more orders at the studied company. |
| Databáze: | Directory of Open Access Journals |
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