Marketing orientation in SMEs: Effects of the internal environment

Autor: Richard C. Becherer, Diane Halstead, Paula Haynes
Jazyk: angličtina
Rok vydání: 2003
Předmět:
Zdroj: New England Journal of Entrepreneurship, Vol 6, Iss 1, Pp 15-24 (2003)
Druh dokumentu: article
ISSN: 2574-8904
DOI: 10.1108/NEJE-06-01-2003-B003/full/pdf?title=marketing-orientation-in-smes-effects-of-the-internal-environment
Popis: Marketing orientation refers to a culture in which organizations strive to create superior value for their customers (and superior performance for the business) by focusing on customer needs and long-term profitability. Some studies have found that firms with a high degree of marketing orientation experience improved performance; others have found mixed or nonsignificant results. The marketing orientation of small businesses has not been thoroughly investigated, however. This study of more than 200 small business CEOs examines the marketing orientation levels of small to medium-sized firms (SMEs) as well as the impact of various internal variables (sales/profit performance, company characteristics, and CEO characteristics) on marketing orientation levels. The results confirm some earlier research on marketing orientation and provide new insights into this important strategic dimension.
Databáze: Directory of Open Access Journals