The fast food industry in South Africa: the microenvironment and its influence.

Autor: Oswald Mhlanga
Jazyk: angličtina
Rok vydání: 2018
Předmět:
Zdroj: African Journal of Hospitality, Tourism and Leisure, Vol 7, Iss 4 (2018)
Druh dokumentu: article
ISSN: 2223-814X
Popis: The purpose of this study was to determine the influence of the micro-environment on the fast food industry in South Africa. The study was mainly quantitative. Questionnaires were distributed to 227 key restaurant personnel. Factor analysis was used to identify the dimensions of micro-environmental factors influencing restaurants performances. The results indicated that three factors, namely, intense rivalry, the threat of substitute products and the bargaining power of customers significantly influenced (p
Databáze: Directory of Open Access Journals