SOCIAL MEDIA MARKETING ACTIVITIES ON REPURCHASE INTENTION: MEDIATION BY PERCEIVED VALUE, E-WOM, AND TRUST

Autor: Jumiatul Mulya, Vidyarini Dwita
Jazyk: indonéština
Rok vydání: 2024
Předmět:
Zdroj: Economica, Vol 12, Iss 2, Pp 57-70 (2024)
Druh dokumentu: article
ISSN: 2302-5190
DOI: 10.22202/economica.2024.v12.i2.6878
Popis: This study proposes a model in which SMMA influences repurchase intention which is mediated by perceived value, e-wom, and trust. The sample in this study amounted to 155 people. The results of the study reveal that SMMA has a positive and significant effect on perceived value, repurchase intention, e-WOM, and trust. Perceived value and trust have a positive and significant effect on repurchase intention. e-WOM has no significant effect on repurchase intention. SMMA has a positive and significant effect on repurchase intention which is mediated by perceived value and trust. SMMA has no significant effect on repurchase intention mediated by e-WOM.
Databáze: Directory of Open Access Journals