RESUMPTION OF HOSPITAL ACCREDITATION IN THE ‘POST-COVID-19 PANDEMIC’ ERA: LEADERSHIP PERSPECTIVES
Autor: | Julia Nogueira Treib, Nicole Hertzog Rodrigues, Amanda da Silveira Barbosa, Jéssica Azevedo Guardalupe, Ana Maria Müller de Magalhães, João Lucas Campos de Oliveira |
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Jazyk: | English<br />Spanish; Castilian<br />Portuguese |
Rok vydání: | 2024 |
Předmět: | |
Zdroj: | Cogitare Enfermagem, Vol 29 (2024) |
Druh dokumentu: | article |
ISSN: | 1414-8536 2176-9133 |
DOI: | 10.1590/ce.v29i0.95635 |
Popis: | Objective: To understand leaders' perspectives on the resumption of the Hospital Accreditation process in the context of the "post-pandemic" of COVID-19. Method: A qualitative case study was carried out in a large university hospital in Porto Alegre (RS), Brazil. Data was collected from 10 strategic leaders from August to September 2022 through a semi-structured interview. Thematic Content Analysis was used. Results: Three categories emerged: "Hospital changes and strategies demanded by the COVID-19 pandemic"; "Quality management and patient safety challenges arising from the pandemic context"; and, "Managing the resumption of the post-pandemic Hospital Accreditation process". Conclusion: The COVID-19 health crisis has imposed obstacles on previously well-established processes. The leadership recognized the exhaustion of the teams and worked to motivate people and spread the information necessary for the success of the quality recertification. |
Databáze: | Directory of Open Access Journals |
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