Ten essential principles for successful communication

Autor: George-Alexandru ISTRATE, Oana Ramona BAUER, Alexandra Elena TĂNASE (MIHAI), Claudiu Aurelian POPA
Jazyk: angličtina
Rok vydání: 2024
Předmět:
Zdroj: Theoretical and Applied Economics, Vol XXX, Iss Special Issue, Summer, Pp 184-193 (2024)
Druh dokumentu: article
ISSN: 1841-8678
1844-0029
Popis: To improve efficiency in the communication between public officials and citizens, there are ten essential principles that must be followed. These include transparency, clarity, timely response, active listening, accountability, collaboration, adaptability, professionalism, confidentiality, and integrity. Applying these principles can have a positive impact on the communication between public officials and citizens and can improve public services. In this article, each principle will be explained and concrete examples of how they can be implemented will be provided.
Databáze: Directory of Open Access Journals