Ten essential principles for successful communication
Autor: | George-Alexandru ISTRATE, Oana Ramona BAUER, Alexandra Elena TĂNASE (MIHAI), Claudiu Aurelian POPA |
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Jazyk: | angličtina |
Rok vydání: | 2024 |
Předmět: | |
Zdroj: | Theoretical and Applied Economics, Vol XXX, Iss Special Issue, Summer, Pp 184-193 (2024) |
Druh dokumentu: | article |
ISSN: | 1841-8678 1844-0029 |
Popis: | To improve efficiency in the communication between public officials and citizens, there are ten essential principles that must be followed. These include transparency, clarity, timely response, active listening, accountability, collaboration, adaptability, professionalism, confidentiality, and integrity. Applying these principles can have a positive impact on the communication between public officials and citizens and can improve public services. In this article, each principle will be explained and concrete examples of how they can be implemented will be provided. |
Databáze: | Directory of Open Access Journals |
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