Temporal distribution characteristics of crisis calls to Shanghai mental health hotline from 2021 to 2023

Autor: XU Zhengyi, CAI Jun, JIN Jin, LIU Yanli, ZHU Lina, ZHU Yi, ZHANG Weibo
Jazyk: čínština
Rok vydání: 2024
Předmět:
Zdroj: Shanghai yufang yixue, Vol 36, Iss 10, Pp 983-990 (2024)
Druh dokumentu: article
ISSN: 1004-9231
DOI: 10.19428/j.cnki.sjpm.2024.23958?viewType=HTML
Popis: ObjectiveTo analyze the temporal distribution characteristics of crisis calls and eight major counseling issues to the Shanghai mental health hotline, and to provide recommendations for improving hotline management.MethodsDescriptive statistics were used to analyze 1 106 crisis calls and the calls of eight major counseling issues to the Shanghai mental health hotline across months, time periods and weeks from October 2021 to September 2023, and the chi-square test was used to analyze whether there was any difference in the distribution of 1 106 crisis calls and the calls of eight major counseling issues across months, time periods and weeks.ResultsThere were significant differences in the number of crises calls across different months (χ2=87.816, P
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