Coping Strategies for chronic stress and Personality Characteristics with interaction of Job burnout

Autor: N. Poursadegh
Jazyk: perština
Rok vydání: 2012
Předmět:
Zdroj: مطالعات مدیریت راهبردی, Vol 3, Iss 10, Pp 81-96 (2012)
Druh dokumentu: article
ISSN: 2228-6853
2676-6744
Popis: Job burnout is a syndrome that emergences as a response to chronic stress and mostly in human professional services. Among the main factors that affect on the job burnout, are personality characteristics and coping strategies to stress. In this regard, this study examines the role of personality characteristics and coping strategies in Tabriz Saderat Bank's staffs. In this correlation research, 242 Saderat Bank's Staffs selected in the form of cluster sampling and administered by Demographic Questionnaire, Maslash Burnout Scale, NEO- Five Factor Personality Inventory and Lazarus & Folkman Coping Styles Questionnaire. Data were analyzed by descriptive analysis methods and multiple regressions (simultaneous).The findings indicated that the most of Bank's staffs (%52/3) have moderate burnout. Neuroticism personality factor and emotional-focused coping strategy are positive predictors but extroversion and conscientiousness are negative predictors of Bank staff's job burnout. In sum, present study provided support to previous findings that there was significant relation between job burnout and personality characteristics.
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