Effect of Employees’ Values on Employee Satisfaction in Japanese Retail and Service Industries

Autor: Tomonori Matsuki, Jun Nakamura
Jazyk: angličtina
Rok vydání: 2019
Předmět:
Zdroj: Advances in Human-Computer Interaction, Vol 2019 (2019)
Druh dokumentu: article
ISSN: 1687-5893
1687-5907
DOI: 10.1155/2019/4951387
Popis: The Japanese workforce has decreased rapidly over the past few decades, and this is expected to continue. Retail and service industries are already experiencing human-resource shortages. In these industries, nonregular employees feature prominently. For most companies, recruitment is difficult, and employees change jobs often, making securing staff an important business issue. Nonregular and regular employees are treated differently; the problem is thus partly social in nature. However, some nonregular employees are content, although their work conditions are not good. Here, text mining was used to explore differences between the values of regular and nonregular employees in the retail and service industries.
Databáze: Directory of Open Access Journals
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