Case Study on Fuzzy Blitz Quality Function Deployment

Autor: Eslam A. Nawar, Soheir H. Backar, Mohamed A. El-Dardiry
Jazyk: angličtina
Rok vydání: 2018
Předmět:
Zdroj: ARCHive-SR, Vol 2, Iss 3 (2018)
Druh dokumentu: article
ISSN: 2537-0154
2537-0162
DOI: 10.21625/archive.v2i3.366
Popis: Organizations strive to develop their products in a way that fulfils customers’ requirements and increases their satisfaction. The traditional Quality Function Deployment (QFD) is a popular technique for that purpose but it has some drawbacks. To tackle these drawbacks, the researchers will implement Blitz QFD a modern model of the traditional one and integrate it with fuzzy logic through a case study on the development of a cargo tricycle. This model provides a leaner approach that captures the most critical requirements of customers in order to implement them and provides more reasonable values as a result of using fuzzy logic.
Databáze: Directory of Open Access Journals