Opportunities or Challenges? The Interplay between Artificial Intelligence and Corporate Social Responsibility Communication

Autor: Hua Xiangzhou, Hasan Nurul Ain Mohd, Costa Feroz De, Qiao Weihua
Jazyk: angličtina
Rok vydání: 2024
Předmět:
Zdroj: Business Systems Research, Vol 15, Iss 1, Pp 131-157 (2024)
Druh dokumentu: article
ISSN: 1847-9375
2024-0007
DOI: 10.2478/bsrj-2024-0007
Popis: The rapid development of Artificial Intelligence (AI) offers both opportunities and challenges for its application in Corporate Social Responsibility (CSR) communication. While AI can enhance CSR initiatives, its impact on consumer relations and brand perception remains inconsistent.
Databáze: Directory of Open Access Journals