Psychological and Behavior Changes of Consumer Preferences During COVID-19 Pandemic Times: An Application of GLM Regression Model

Autor: Larisa Ivascu, Aura Emanuela Domil, Alin Emanuel Artene, Oana Bogdan, Valentin Burcă, Codruta Pavel
Jazyk: angličtina
Rok vydání: 2022
Předmět:
Zdroj: Frontiers in Psychology, Vol 13 (2022)
Druh dokumentu: article
ISSN: 1664-1078
DOI: 10.3389/fpsyg.2022.879368
Popis: The life we considered normal was disrupted due to measures taken to limit the spread of the novel coronavirus. Quarantine, isolation, social distancing, and community containment have influenced consumer behavior and contributed to the rapid development of e-commerce. In pandemic times, even those unfamiliar with the online environment have had to adapt and make acquisitions in this new manner. Hence, we focused our research on measuring the perception of consumers on how the restrictive measures imposed to limit the spread of the COVID-19 virus had influenced their decision to buy a product or service from the online environment, given that purchases are highly subjective and influenced by cumulative effects of economic, social, psychological and behavioral factors. Our paper comes with additional insights from the literature. It adds empirical evidence that reveals that the number of transactions and the value per transaction increased during the COVID-19 pandemic and highlights that online purchases will continue as such even after the pandemic.
Databáze: Directory of Open Access Journals