| Autor: |
Abdelaziz Ouazzani-Chahidi, Loukili Abdellatif, Jose-Fernando Jimenez, Lamia Berrah |
| Jazyk: |
angličtina |
| Rok vydání: |
2023 |
| Předmět: |
|
| Zdroj: |
Scientific African, Vol 21, Iss , Pp e01852- (2023) |
| Druh dokumentu: |
article |
| ISSN: |
2468-2276 |
| DOI: |
10.1016/j.sciaf.2023.e01852 |
| Popis: |
In an increasingly varied and dynamic world, staying competitive and meeting the growing demands of customers and the market has become a real challenge for any company that strives for excellence. Therefore, adopting a performance management system is an essential decision to face unexpected market changes. Thus, the quality must be projected on the approaches and the practices mainly characterized by a high degree of maturity, which gives the company the ability to achieve continuous process improvements and meet the expressed and implicit needs of customers. However, other tools can help develop a sense of strong responsibility toward performance in its global definition and at all hierarchical levels of the company. The main contribution of this work is adapting a maturity model to assess management processes in manufacturing industries inspired by the ''Capability Maturity Model Integration CMMI''. In this work, a survey of Moroccan industries of different sizes operating in different sectors of activity is conducted, to define their maturity levels and their relationship with different types of industrial management. |
| Databáze: |
Directory of Open Access Journals |
| Externí odkaz: |
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