Marketing communication as a vector of the Romanian small businesses sustainable development

Autor: Ioana Cecilia Popescu, Ionel Dumitru, Călin Vegheş, Camelia Kailani
Jazyk: English<br />Romanian; Moldavian; Moldovan
Rok vydání: 2013
Předmět:
Zdroj: Amfiteatru Economic, Vol 15, Iss Special Issue 7, Pp 671-686 (2013)
Druh dokumentu: article
ISSN: 1582-9146
2247-9104
Popis: Taking into account that sustainable development of organization’s business depends largely on the quality of the relationships it builds on long-term and marketing communication plays a key role in this process, the purpose of this article is to give a perception of SMEs customers regarding their way to communicate. The results of the research conducted for this purpose may be considered by consultants and decision makers in small and medium enterprises to set up communication programs likely to produce favorable results in the light of sustainable development. Considered to have an important role in generating a prosperous economy, SMEs should be encouraged in the process of increasing competitiveness in a sustainable manner, including by providing leverage to enable them to make better use specific tools of marketing communication. The study shows that the most used tools are not necessarily the most appropriate, in terms of customers. Therefore, in order to promote sustainable development of business, small and medium enterprises must learn to choose the most appropriate ways of marketing communication, ensuring strengthen relationships with customers and gain competitive advantage.
Databáze: Directory of Open Access Journals