| Autor: |
Nicole L. Walters, Zoe T. Lindsey-Mills, Andrew Brangan, Sarah K. Savage, Tara J. Schmidlen, Kelly M. Morgan, Eric P. Tricou, Megan M. Betts, Laney K. Jones, Amy C. Sturm, Gemme Campbell-Salome |
| Jazyk: |
angličtina |
| Rok vydání: |
2023 |
| Předmět: |
|
| Zdroj: |
PEC Innovation, Vol 2, Iss , Pp 100134- (2023) |
| Druh dokumentu: |
article |
| ISSN: |
2772-6282 |
| DOI: |
10.1016/j.pecinn.2023.100134 |
| Popis: |
Objective: To assess use of two web-based conversational agents, the Family Sharing Chatbot (FSC) and One Month Chatbot (OMC), by individuals with familial hypercholesterolemia (FH). Methods: FSC and OMC were sent using an opt-out methodology to a cohort of individuals receiving a FH genetic result. Data from 7/1/2021 through 5/12/2022 was obtained from the electronic health record and the chatbots’ HIPAA-secure web portal. Results: Of 175 subjects, 21 (12%) opted out of the chatbots. Older individuals were more likely to opt out. Most (91/154, 59%) preferred receiving chatbots via the patient EHR portal. Seventy-five individuals (49%) clicked the FSC link, 62 (40%) interacted, and 36 (23%) shared a chatbot about their FH result with at least one relative. Ninety-two of the subjects received OMC, 22 (23%) clicked the link and 20 (21%) interacted. Individuals who shared were majority female and younger on average than the overall cohort. Reminders tended to increase engagement. Conclusion: Results demonstrate characteristics relevant to chatbot engagement. Individuals may be more inclined to receive chatbots if integrated within the patient EHR portal. Frequent reminders can potentially improve chatbot utilization. Innovation: FSC and OMC employ innovative digital health technology that can facilitate family communication about hereditary conditions. |
| Databáze: |
Directory of Open Access Journals |
| Externí odkaz: |
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