Operating a National Hotline in Korea During the COVID-19 Pandemic
| Autor: | Rok Song, Yuh Seog Choi, Jae Young Ko |
|---|---|
| Jazyk: | angličtina |
| Rok vydání: | 2020 |
| Předmět: | |
| Zdroj: | Osong Public Health and Research Perspectives, Vol 11, Iss 6, Pp 380-382 (2020) |
| Druh dokumentu: | article |
| ISSN: | 2210-9099 2210-9110 |
| DOI: | 10.24171/j.phrp.2020.11.6.06 |
| Popis: | The importance of effective communication cannot be overestimated during a pandemic. The Korea Disease Control and Prevention Agency national 1339 hotline has been in operation since the Middle East respiratory syndrome coronavirus outbreak in 2016. The hotline is open 24 hours a day, 7 days a week, 365 days a year, and provides accurate, reliable information based upon the Korea Disease Control and Prevention Agency guidelines in response to queries. During the coronavirus disease 2019 (COVID-19) pandemic, the 1339 hotline received callers’ questions about symptoms and the implications of their actions regarding the epidemic. Through the 1339 hotline, callers received the up-to-date information that enabled them to protect themselves as well as others from COVID-19. This public service may have influenced on reduced risk of virus transmission in Korea. |
| Databáze: | Directory of Open Access Journals |
| Externí odkaz: |
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