PERCEPTION OF QUALITY IN THE URBAN PUBLIC TRANSPORT SERVICE AND ITS ENVIRONMENTAL IMPACTS IN THE FEDERAL DISTRICT - DF - BRAZIL

Autor: Policarpo Francisco Quipungo, Bruno Alexandre Braga, Evaldo Cesar Cavalcante Rodrigues, Carlos Rosano Peña
Jazyk: portugalština
Rok vydání: 2016
Předmět:
Zdroj: Estudos do CEPE, Vol 0, Iss 44, Pp 100-112 (2016)
Druh dokumentu: article
ISSN: 1982-6729
DOI: 10.17058/cepe.v0i44.7851
Popis: This research examined the quality of the public transportation service by bus and its environmental impacts in the Federal District, Brazil. For this we conducted a survey with a sample of 200 respondents between users and employees of bus companies. The analysis and transforming qualitative data into quantitative were made from a multi-criteria analysis methodology which has a constructive approach (MCDA-C). The performance considering the overall perception was -7 points and it is in the range between bad and indifferent results. These findings indicate need for improvements in public transportation by bus service in the Federal District.
Databáze: Directory of Open Access Journals