Mapping and Analyzing E-Government Sentiments in Local Governments in Indonesia
| Autor: | Joko Widodo, Kusnan Kusnan |
|---|---|
| Jazyk: | English<br />Indonesian |
| Rok vydání: | 2023 |
| Předmět: | |
| Zdroj: | Society, Vol 11, Iss 2, Pp 434-457 (2023) |
| Druh dokumentu: | article |
| ISSN: | 2338-6932 2597-4874 |
| DOI: | 10.33019/society.v11i2.558 |
| Popis: | This study aims to comprehensively map and evaluate the quality of E-Government services in local governments throughout Indonesia, focusing on public perceptions. Employing a descriptive method and qualitative approach, data collection involves non-participant observation. Researchers observed the implementation of E-Government within provincial-level local governments participating in the 2021 Electronic-Based Government Systems evaluation through Google Play. Data analysis utilizes an interactive model to provide nuanced insights. The findings reveal that E-Government implementation in Indonesian provincial governments is primarily concentrated within the E-Service category, comprising 50% or 89 applications. The most advanced category is E-Information, encompassing 38% or 67 applications. However, the E-Participation category is notably underrepresented, with only 15% or 19 applications implemented by provincial governments in Indonesia. This study contributes to a deeper understanding of Indonesia’s current landscape of E-Government services. It underscores the importance of further developments, particularly in promoting citizen participation and engagement. |
| Databáze: | Directory of Open Access Journals |
| Externí odkaz: |
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