Preferences of ophthalmic plastics patients and their caregivers toward the doctors′ attire and initial communications: A tertiary eye care study
| Autor: | Sadiya Iram, Winston D Prakash, Mohammad Javed Ali, Tarjani Vivek Dave, Milind N Naik |
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| Jazyk: | angličtina |
| Rok vydání: | 2016 |
| Předmět: | |
| Zdroj: | Indian Journal of Ophthalmology, Vol 64, Iss 6, Pp 448-451 (2016) |
| Druh dokumentu: | article |
| ISSN: | 0301-4738 1998-3689 03337960 |
| DOI: | 10.4103/0301-4738.187674 |
| Popis: | Purpose: The aims of this study were to determine the acceptability levels of different styles of the doctors′ dress and the expectations from the initial phases of physician-patient encounter. Methods: The study design was a cross-sectional descriptive type using the survey methodology. A survey based on a five-point questionnaire was performed on all consecutive patients or their caregivers, aged ≥15, visiting the ophthalmic plastics outpatient clinics at a tertiary eye care institute. The participants were shown three sets of photographs and were required to answer a questionnaire which consisted of five questions. Data collected include participant demographics and their preferences with regards to the physician′s attire and initial communications. Results: A total of 300 consecutive responses were analyzed. The mean age of the participants was 37.2 years. Among the participants, 87.6% (263/300) and 90.3% (271/300) preferred a white coat for the male and female physicians, respectively (P < 0.001). The most common second preference was scrubs for both the males and female physicians. 92.3% (277/300) preferred the attire to have an identification display. The overwhelming majority of respondents (95.6%, 287/300) preferred the physicians to address them by their name and 98.6% (296/300) liked if their physicians smiled while addressing them. Conclusions: White coat was the main preferred attire among respondents. Increased awareness of the patient′s expectations plays a crucial role in enhancing their satisfaction. |
| Databáze: | Directory of Open Access Journals |
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