The Orchestration of Corporate Performance Management and Business Process Management and Its Effect on Perceived Organizational Performance

Autor:	Jurij Jaklič, Vesna Bosilj-Vukšić, Jan Mendling, Mojca Indihar Štemberger
Jazyk:	angličtina
Rok vydání:	2021
Předmět:	History of scholarship and learning. The humanities AZ20-999 Social Sciences
Zdroj:	SAGE Open, Vol 11 (2021)
Druh dokumentu:	article
ISSN:	2158-2440 21582440
DOI:	10.1177/21582440211040126
Popis:	Various management approaches have been proposed to maintain good organizational performance on a continuous basis, with corporate performance management (CPM) and business process management (BPM) being two major groups. While the conceptual connection between CPM and BPM might see obvious, their actual empirical connection with performance remains poorly understood. In this article, we address this gap and develop a theoretical model that explicates the causal paths from CPM via BPM toward organizational performance in terms of a set of hypotheses. Based on a survey, we find that the effect of CPM on organizational performance is largely mediated by CPM-BPM orchestration and process performance. With this study, we respond to recent calls for novel studies in this area and highlight the impact of well-orchestrated CPM and BPM initiatives on organizational performance.
Databáze:	Directory of Open Access Journals
Externí odkaz:	https://doaj.org/article/4713111786c24dad808a899265cead8c Zobrazit plný text záznamu View record in DOAJ Plný text ve formátu PDF Plný text ve formátu HTML
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