Evaluating medical student communication/professionalism skills from a patient's perspective

Autor: Larry E. Davis, Molly K King, Sharon J Wayne, Summers G Kalishman
Jazyk: angličtina
Rok vydání: 2012
Předmět:
Zdroj: Frontiers in Neurology, Vol 3 (2012)
Druh dokumentu: article
ISSN: 1664-2295
DOI: 10.3389/fneur.2012.00098
Popis: Objective: Evaluate medical student's communication and professionalism skills from the perspective of the ambulatory patient and later compare these skills in their first year of residency. Methods: Students in third year neurology clerkship clinics see patients alone followed by a revisit with an attending neurologist. The patient is then asked to complete a voluntary, anonymous, Likert scale questionnaire rating the student on friendliness, listening to the patient, respecting the patient, using understandable language, and grooming. For students who had completed one year of residency these professionalism ratings were compared with those from their residency director. Results: Seven hundred forty-two questionnaires for 165 clerkship students from 2007 to 2009 were analyzed. Eighty-three percent of forms were returned with an average of 5 per student. In 64% of questionnaires, patients rated students very good in all five categories; in 35% patients selected either very good or good ratings; and
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