Patient’s perception of the communication of clinical doctors and surgeons in a university hospital
| Autor: | Milena Regina Dos Santos Perez, Mirele Cristine Santos de Oliveira, Danielle Bispo Vieira Ortiz, Stela Souza Peña, Jose Roberto Pretel Pereira Job, Reinaldo José Gianini |
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| Jazyk: | portugalština |
| Rok vydání: | 2021 |
| Předmět: | |
| Zdroj: | Revista Brasileira de Educação Médica, Vol 45, Iss 2 (2021) |
| Druh dokumentu: | article |
| ISSN: | 1981-5271 41117956 |
| DOI: | 10.1590/1981-5271v45.2-20200492.ing |
| Popis: | Abstract: Introduction: The way information is transmitted is of crucial importance in the doctor-patient relationship, as good communication reduces complaints about inadequate practices and patient concerns and improves treatment adherence and health recovery. However, patient dissatisfaction on this subject is not unusual. Objectives: The objective of this work was to evaluate the perception of patients admitted to a Hospital Complex about the communication of clinical doctors and surgeons during the hospitalization period. Method: Cross-sectional, descriptive, analytical inquiry study, with the application of a questionnaire with questions about physicians’ general communication. The instrument was built by the researchers and was answered by 120 adult patients. The sample was defined by convenience and stratified by medical and surgical clinic. Frequency and statistical analyses were performed on the obtained results. Results: Of 120 patients, 53.33%(n=64) were admitted to the Surgical Clinic and 46.67%(n=56) to the Medical Clinic. Of this total, 57.5%(n=69) had high school to college/university education. Patients reported more negative than positive responses to the following questions: information about the side effects of medications (66%), advice on post-surgical procedures (68.75%) and information on health promotion and prevention in the hospital environment (63.33%). The surgical clinic had significantly lower proportions of positive responses for: The doctor said their name (p |
| Databáze: | Directory of Open Access Journals |
| Externí odkaz: |
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