Exploring the influence of instant messaging and video conferencing on the quality of project communication

Autor:	Taryn Bond-Barnard, Lizelle Fletcher, Herman Steyn
Jazyk:	angličtina
Rok vydání:	2016
Předmět:	Project communication instant messaging computer-mediated communication video conferencing virtual teams Building construction TH1-9745
Zdroj:	Acta Structilia, Vol 23, Iss 1, Pp 36-69 (2016)
Druh dokumentu:	article
ISSN:	24150487 1023-0564 2415-0487
DOI:	10.18820/24150487/as23i1.2
Popis:	Growth in computer-mediated communication (CMC) technologies such as instant messaging (IM) and video conferencing (VC) has led to a need to explore the utilisation and influence of these tools on the quality of project communication, which must still be established. This article reports the results of a survey conducted among 210 project practitioners using CMC in various industries to determine how, why and what each medium is used for, and how these media influence factors that promote quality communication. Some results showed that the use of both instant messaging and video conferencing in projects is moderate and both improve the quality of communication in virtual teams, however in different ways.
Databáze:	Directory of Open Access Journals
Externí odkaz:	https://doaj.org/article/3e283b7194354836ab68ec04ff4f7d39 Zobrazit plný text záznamu View record in DOAJ