Impact of human resource practices on job satisfaction and performance

Autor:	Lưu Thị Bích Ngọc, Lưu Hoàng Mai
Jazyk:	vietnamština
Rok vydání:	2020
Předmět:	quản trị nguồn nhân lực độ hài lòng trong công việc hiệu quả công việc khách sạn Banking HG1501-3550
Zdroj:	Tạp chí Khoa học Đại học Mở Thành phố Hồ Chí Minh - Kinh tế và Quản trị kinh doanh, Vol 9, Iss 2, Pp 121-133 (2020)
Druh dokumentu:	article
ISSN:	2734-9306 2734-9578
Popis:	Human resources are key organizational resources, especially in hospitality industry where employees’ service quality is a key factor for guest retention and brand building. This study aims to investigate the effect of human resource practices on employees’ job satisfaction and performance. Regression was utilized for the analysis of data garnered from 162 complete responses from employees working in different functions of 23 hotels of three to five star rankings in Ho Chi Minh City. Results unveiled the positive impact of human resource practices on job satisfaction and performance, which underscores the importance of human resource practices in hospitality services.
Databáze:	Directory of Open Access Journals
Externí odkaz:	https://doaj.org/article/a3c02240864744edbbd523a230365b10 Zobrazit plný text záznamu View record in DOAJ