Study Of Satisfaction of Patients Admitted in A Tertiary Care Hospital in Nagpur

Autor: M V Kulkarni, S Dasgupta, A R Deoke, Nayse
Jazyk: angličtina
Rok vydání: 2011
Předmět:
Zdroj: National Journal of Community Medicine, Vol 2, Iss 01 (2011)
Druh dokumentu: article
ISSN: 0976-3325
2229-6816
Popis: The study was conducted with an objective to study satisfaction of patients admitted in a tertiary care hospital regarding behavior of hospital staff, cleanliness, and hospital services. Hospital based cross sectional study was carried out among indoor patients from Lata Mangeshkar Hospital which is a tertiary care hospital attached to NKPSIMS, Nagpur. Indoor `patients (n=907) discharged during the study period of four months from February 2008 to May 2008 were interviewed on the day of discharge and pre-designed proforma was filled. Data was analyzed by using Epi- info statistical software. Level of satisfaction among patients was found to be better with behavior of doctors (87.76%) as compared to behavior of nurses and Class III & Class IV workers (70.01%, 59.09% respectively) and statistically it was found to be highly significant (P
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