Modelling travellers’ route switching behaviour in response to variable message signs using the technology acceptance model

Autor: El Bachir Diop, Shengchuan Zhao, Shuo Song, Tran Van Duy
Jazyk: angličtina
Rok vydání: 2020
Předmět:
Zdroj: Transport, Vol 35, Iss 5, Pp 533-547 (2020)
Druh dokumentu: article
ISSN: 1648-4142
1648-3480
DOI: 10.3846/transport.2020.12498
Popis: Recent studies adopted models of user acceptance of information technology to predict and explain drivers’ acceptance of traffic information. Among these frameworks, the most commonly used is the Technology Acceptance Model (TAM). However, TAM is too general and does not consider drivers’ response in specific traffic conditions or choice scenarios. This study combines an extended TAM with different choice scenarios displayed by Variable Message Signs (VMS) into a Hybrid Choice Model (HCM). Two models are proposed. The first model takes into account the causal relationships among latent variables based on the following hypotheses: Information Quality (IQ) has a positive effect on Perceived Usefulness (PU) and Perceived Ease of Use (PEOU) which, in turn, have a positive effect on the Behavioural Intention (BI) to use traffic information. In the second model, the four latent variables PU, PEOU, IQ, and BI are directly added to the utility function without any causal relationships. 339 drivers with valid licence were interviewed via Stated Preference (SP) survey and the results show that TAM can explain travellers’ response to VMS if the causal relationships among latent variables are taken into account. In addition, all hypothesized relationships are strongly supported. Practical and academic implications are also discussed. First published online 27 April 2020
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