Adolescent-friendly health services in primary healthcare facilities in Malaysia and its correlation with adolescent satisfaction level

Autor: Hafizuddin Awang, Azriani Ab Rahman, Surianti Sukeri, Noran Hashim, Nik Rubiah Nik Abdul Rashid
Jazyk: angličtina
Rok vydání: 2020
Předmět:
Zdroj: International Journal of Adolescence and Youth, Vol 25, Iss 1, Pp 551-561 (2020)
Druh dokumentu: article
ISSN: 0267-3843
2164-4527
02673843
DOI: 10.1080/02673843.2019.1685556
Popis: A cross-sectional study through clinic assessment and adolescent satisfaction survey was conducted in a Malaysian state to determine the proportion of clinics that provided adolescent-friendly health services, identify the crucial criteria for the provision of adolescent-friendly health services and determine the correlation of adolescent-friendliness level with the satisfaction level of adolescents. Out of 85 clinics, only 35.3% (95%CI: 0.25, 0.46) can be regarded as adolescent-friendly clinics. Large clinics showed significantly [F(2,84) = 13.82, p < 0.001] higher mean score than smaller clinics. Adolescent-friendly clinics had significantly (p < 0.05) higher mean score in 11 of 12 criteria of best practices than conventional clinics. Adolescents were more satisfied with the health services provided by adolescent-friendly clinics than conventional clinics (p < 0.05). There is a significantly (p < 0.05) strong correlation between clinic assessment score and adolescent satisfaction level (r = 0.643). This study provides important insight for the Ministry of Health to strengthen the provision of adolescent-friendly health services in Malaysia.
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