Development of a Measure of Informal Workplace Social Interactions

Autor: Carolyn J. Winslow, Isaac E. Sabat, Amanda J. Anderson, Seth A. Kaplan, Sarah J. Miller
Jazyk: angličtina
Rok vydání: 2019
Předmět:
Zdroj: Frontiers in Psychology, Vol 10 (2019)
Druh dokumentu: article
ISSN: 1664-1078
DOI: 10.3389/fpsyg.2019.02043
Popis: A measure of informal, non-task-related workplace social interactions that captures both the frequency of interactions and the positive affect that can accompany such interactions was developed and validated. In two samples of employees (N = 188 and N = 315, respectively), the factor structure, reliability, and incremental predictive validity of the newly developed measure were evaluated. Results support the anticipated two-factor structure, demonstrate strong psychometric properties, and reveal that the new measure explains additional variance in employee outcomes (job satisfaction and job-related positive affect). This newly developed, 16-item scale provides a psychometrically sound measure for researchers and organizations to use in assessing, and potentially improving, two dimensions of workplace social interactions.
Databáze: Directory of Open Access Journals