Analysis of Needs and Processes: Social Skills Program for Unemployed People with Disabilities

Autor: Camila de Sousa Pereira-Guizzo, Almir Del Prette, Zilda Aparecida Pereira Del Prette
Jazyk: English<br />Spanish; Castilian<br />Portuguese
Rok vydání: 2019
Předmět:
Zdroj: Psico-USF, Vol 24, Iss 3, Pp 463-474 (2019)
Druh dokumentu: article
ISSN: 2175-3563
1413-8271
DOI: 10.1590/1413-82712019240305
Popis: Abstract This study evaluated indicators of needs and processes in a social skills program for unemployed people with physical disabilities. The needs assessment - measured via self-reporting instruments - indicated the importance of preparing participants for job interviews and improving some social skills related to work, which would serve as a basis for the definition of the program’s objectives. The skills developed in the program were as follows: civility, feedback, communication, empathy, offering help, citizenship, assertiveness, dealing with criticism, problem solving, job interview performance, and expressing positive feelings. For the process evaluation, the program’s sessions were filmed and analyzed using indicators such as task performance. This study showed the importance of planning a program that considers the characteristics of the participants and of continuously monitoring its application to ensure the suitability of the intervention and the achievement of its objectives.
Databáze: Directory of Open Access Journals