Will Good Service Quality Promote Real Estate Value? Evidence from Beijing, China

Autor: Fangyuan Liu, Kaili Chen, Tianzheng Zhang, Yingjie Zhang, Yan Song
Jazyk: angličtina
Rok vydání: 2022
Předmět:
Zdroj: Land, Vol 11, Iss 2, p 166 (2022)
Druh dokumentu: article
ISSN: 2073-445X
DOI: 10.3390/land11020166
Popis: In the field of land use and urban management, real estate value-added issues have attracted much attention. Previous studies mainly focused on the premium of basic public services (such as infrastructure) in real estate value. As an important part of urban management, the contribution of property service is often underestimated. Few empirical studies mentioned the potential contribution of property service quality. Based on this, this paper aims to confirm and quantitatively evaluate the premium of good service quality in real estate value utilizing 155,845 samples of housing resale transactions in Beijing from 2012 to 2019. Furthermore, we also explore the dynamics and heterogeneity of the above premium. Our results show the following: Firstly, good service quality does show premium in real estate value, and the higher the service quality, the greater the premium in housing price. Secondly, this premium keeps increasing during our study period. With urbanization and rising incomes of residents, property service is increasingly important. Thirdly, the contribution of service quality to real estate value is greater when serviced houses have a higher price or larger area, are relatively newer, or further away from the city center. The findings of this current research not only deepen our understanding of service quality’s premium in real estate value, but also provide implications for urban management.
Databáze: Directory of Open Access Journals