Digital Logistics in Flow Management in Tourism

Autor: Svitlana Bondarenko, Valentyna Rusavska, Viktoriia Niziaieva, Tetiana Manushkina, Tetiana Kachanova, Ulana Ivaniuk
Jazyk: perština
Rok vydání: 2021
Předmět:
Zdroj: Journal of Information Technology Management, Vol 13, Iss Special Issue: Role of ICT in Advancing Business and Management, Pp 1-21 (2021)
Druh dokumentu: article
ISSN: 2008-5893
2423-5059
DOI: 10.22059/jitm.2021.80734
Popis: The article considers the main aspects of using the tools of the system organization of logistics flow management in the field of tourism, in terms of digitalization of logistics services. The research is based on experience in the transformation of the tourist product, it is perception by consumers, modern technologies, digital channels and logistics tools. The analysis showed that the organization of tourism based on a systematic approach, when service providers, tour operators, travel agencies and end users are elements of a single information system. The essential features of tourism logistics considered, basic tactics and tools related to the concept of digital logistics service. It established that digital tools of logistics services implemented with the identification of the main tourist services: food, accommodation, transportation, sightseeing, shopping, recreation and entertainment, education, management and research.
Databáze: Directory of Open Access Journals