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Modern computer device development has a significant impact on all areas of development and necessitates the restructuring of work processes based on new paradigms across the board. In the field of education, new forms of instruction have been made possible, particularly by the advancement of information and communication technologies. Distance education, which is a learning process carried out remotely, is one of these educational models. In this educational approach, communication technologies play a significant role, and the effectiveness of the educational process depends on how well they function. Problems with the distance education process and its technical components are taken into consideration in this research project. The root causes of these issues, how they affect user behavior, and potential solutions are examined. Cases of issues with the service of user requests were also taken into consideration throughout the analysis. The server device's suitability for use in the distance learning process was examined. The analysis employed the M/M/m and M/G/m/k techniques of service. First, the server's capabilities were assessed using the aforementioned methods based on its average response time for a single request, which was established based on the server's technical parameters. According to the investigation, selecting the appropriate operating principle for the server device is just as crucial for distance learning procedures as its technological features. |
