Research on Cigarettes Customer Needs Importance Algorithm Based on KJ / RAHP / KANO
| Autor: | Ni Xiong-Jun, He Pei, Xu Wen-Xi, Gong Yue-Xiong, Zhu Qiang, Huang Wei-Zhong, Wang Juan-Li |
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| Jazyk: | English<br />French |
| Rok vydání: | 2017 |
| Předmět: | |
| Zdroj: | MATEC Web of Conferences, Vol 139, p 00148 (2017) |
| Druh dokumentu: | article |
| ISSN: | 2261-236X 20171390 |
| DOI: | 10.1051/matecconf/201713900148 |
| Popis: | To express the ambiguity and uncertainty of customer needs importance, an algorithm was proposed. It integrated KJ method, rough analytic Hierarchy Process and KANO model. It calculated the customer needs importance in rough set. A case study of cigarettes customer needs importance illustrated the feasibility and validity of the algorithm. |
| Databáze: | Directory of Open Access Journals |
| Externí odkaz: |
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