Telepresence Robots in Long-Term Care Settings in British Columbia During the COVID-19 Pandemic: Analyzing the Experiences of Residents and Family Members

Autor: Lillian Hung PhD, Grace Hu BSc, Joey Wong MHLP, Haopu Ren MHLP, Nazia Ahmed MSc, Ali Hussein BSc Candidate, Erika Young MHLP, Annette Berndt, Jim Mann LLD, Rekesh Corepal PhD, Lily Wong
Jazyk: angličtina
Rok vydání: 2023
Předmět:
Zdroj: Gerontology and Geriatric Medicine, Vol 9 (2023)
Druh dokumentu: article
ISSN: 2333-7214
23337214
DOI: 10.1177/23337214231166208
Popis: Telepresence robots are being increasingly used in long-term care (LTC) homes for virtual visits between families and residents. This study investigated the impacts and experiences of residents and their families using a telepresence robot (Double 3) for 4 to 12 months during the COVID-19 pandemic. A total of 51 participants were recruited through purposive sampling, including 9 residents, 15 family members, and 27 staff from 4 LTC homes in British Columbia, Canada. Conversational interviews were conducted with residents and family members. Focus groups and one-to-one interviews were held with frontline staff. Thematic analysis was performed, with five themes identified: (1) Stay connected, (2) Regain autonomy, (3) Relieve caregiver burden, (4) Environmental and technical issues, and (5) Scheduling concerns. In conclusion, telepresence robots helped maintain social connections between residents and families, despite the COVID-19 restrictions.
Databáze: Directory of Open Access Journals