Antecedents of Hotel Profitability: Empirical Evidence from Belgrade
| Autor: | Miloš Milosavljević, Nemanja Milanović, Slađana Benković |
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| Jazyk: | angličtina |
| Rok vydání: | 2016 |
| Předmět: | |
| Zdroj: | Management, Vol 21, Iss 81, Pp 77-85 (2016) |
| Druh dokumentu: | article |
| ISSN: | 1820-0222 2406-0658 |
| DOI: | 10.7595/management.fon.2016.0031 |
| Popis: | Tourism and hospitality have received an immense attention from scholars, policy holders, decision makers and other important stakeholders in Belgrade, a main tourist destination of Serbia. The aim of this paper is to determine the main drivers of profit margins in the hotel sector in Belgrade. A particular aim is to explore the effects of variables – size, market concentration, and market share and customer satisfaction – on hotel profit margins. The study analyzed the secondary reliable sources. The data were analyzed with correlations and regressions. The results indicate that customer perception is a paramount factor driving the financial performance of hotels. These findings could be useful to scholars and practitioners interested in business performances of Belgrade hotels. |
| Databáze: | Directory of Open Access Journals |
| Externí odkaz: |
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