The Triadic Relationship of Sense-Making, Analytics, and Institutional Influences

Autor: Imad Bani-Hani, Soumitra Chowdhury, Arianit Kurti
Jazyk: angličtina
Rok vydání: 2021
Předmět:
Zdroj: Informatics, Vol 9, Iss 1, p 3 (2021)
Druh dokumentu: article
ISSN: 2227-9709
DOI: 10.3390/informatics9010003
Popis: The current business environment demands the enablement of organization-wide use of analytics to support a fact-based decision making. Such movement within the organization require employees to take advantage of the self-service business analytics tools to independently fulfil their needs. However, assuming independence in data analytics requires employees to make sense of several elements which collectively contribute to the generation of required insights. Building on sense-making, self-service business analytics, and institutions literature, this paper explores the relationship between sense-making and self-service business analytics and how institutions influence and shape such relationship. By adopting a qualitative perspective and using 22 interviews, we have empirically investigated a model developed through our literature review and provided more understanding of the sense-making concept in a self-service business analytics context.
Databáze: Directory of Open Access Journals