Patient Satisfaction with the Annual Wellness Visit
| Autor: | Maria Espiridion, Raghavendra Mulinti, Suzanne E. Kemper, Lynne J. Goebel |
|---|---|
| Jazyk: | angličtina |
| Rok vydání: | 2016 |
| Předmět: | |
| Zdroj: | Marshall Journal of Medicine, Vol 2, Iss 3, Pp 116-124 (2016) |
| Druh dokumentu: | article |
| ISSN: | 2379-9536 21576785 |
| DOI: | 10.18590/mjm.2016.vol2.iss3.14 |
| Popis: | OBJECTIVES - To determine patient satisfaction with the Annual Wellness Visit (AWV) DESIGN – Survey SETTING- Charleston Area Medical Center and Marshall Health PARTICIPANTS – 66 volunteers, average age 74 years MEASUREMENTS – Patient satisfaction was assessed with a 13 item survey. RESULTS - Of 1,537 eligible patients, 211 (14%) of these agreed to schedule their AWV. From 66 patients surveyed, 87% of patients said the visit “met expectations,” “would recommend to friends,” and “would do it again.” Only 5 (8%) were disappointed that new problems were not addressed and 2 (3%) were dissatisfied that physical exams and blood tests were not included. CONCLUSION- Our hypothesis that patients would not be satisfied with their visit was not supported. A benefit of the visit was that patients planned on following through with new recommendations. Future research should address the impact of a recommendation from primary care providers on patient acceptance of the AWV. |
| Databáze: | Directory of Open Access Journals |
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