Impact of Work Conditions and Minority Patient Populations on Quality and Errors

Autor: Anita B. Varkey MD, Linda Baier Manwell MS, Roger L. Brown PhD, Enid Montague PhD, Neda Laiteerapong MD, Diana Burgess PhD, Said Ibrahim MD
Jazyk: angličtina
Rok vydání: 2016
Předmět:
Zdroj: Health Services Research & Managerial Epidemiology, Vol 3 (2016)
Druh dokumentu: article
ISSN: 2333-3928
23333928
DOI: 10.1177/2333392815625997
Popis: Objectives: To determine whether workplace conditions affect care quality and errors, especially in primary care clinics serving minority patients. Methods: We conducted a 3-year assessment of work conditions and patient outcomes in 73 primary care clinics in the upper Midwest and New York City. Study participants included 287 physicians and 1204 patients with hypertension and/or diabetes. Chart audit data were contrasted between clinics with ≥30% minority patients (minority-serving clinics, or MSCs) and those with
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