Human resource management in the delivery of postal items
| Autor: | Kujačić Momčilo D., Šarac Dragana D., Jovanović Bojan B., Dumnić Slaviša P. |
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| Jazyk: | English<br />Serbian |
| Rok vydání: | 2015 |
| Předmět: | |
| Zdroj: | Tehnika, Vol 70, Iss 4, Pp 697-703 (2015) |
| Druh dokumentu: | article |
| ISSN: | 0040-2176 2560-3086 |
| DOI: | 10.5937/tehnika1504697K |
| Popis: | Delivery of postal items is the last phase in the postal conveyance process. This phase involved up to 57% in total costs of postal items conveyance. In order to reduce the costs of delivery phase, postal organizations apply different methods and techniques. Legal and technological regulations, various restrictions regarding the selection and deployment of employees influence the choice of appropriate methods. Also, the principle of availability of the universal postal service is an essential factor in defining the optimal model. In this paper, the model for assessing and planning of the number of employees in the delivery service observed postal operator has been proposed, with respect to the principles of productivity and accessibility constraints of the universal postal service. This paper will analyze the impact of daily fluctuations in the number of full-time employees and the possibility of hiring a part-time workers in the days with increased traffic volume in the delivery of items, when usually the items from large customers are delivered. |
| Databáze: | Directory of Open Access Journals |
| Externí odkaz: |
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