Redesigning telemedicine: preliminary findings from an innovative assisted telemedicine healthcare model

Autor: Arun Pulikkottil Jose, Aprajita Kaushik, Huibert Tange, Trudy van der Weijden, Nikki Pandey, Anshika Sharma, Ruksar Sheikh, Nazneen Ali, Savitesh Kushwaha, Dimple Kondal, Abhishek Chaturvedi, Dorairaj Prabhakaran
Jazyk: angličtina
Rok vydání: 2024
Předmět:
Zdroj: BMC Primary Care, Vol 25, Iss 1, Pp 1-11 (2024)
Druh dokumentu: article
ISSN: 2731-4553
DOI: 10.1186/s12875-024-02631-x
Popis: Abstract Background Telemedicine holds immense potential to revolutionise healthcare delivery, particularly in resource-limited settings and for patients with chronic diseases. Despite proven benefits and policy reforms, the use of telemedicine remains low due to several patient, technology, and system-level barriers. Assisted telemedicine employs trained health professionals to connect patients with physicians, which can improve access and scope of telemedicine. The study aims to describe the design, service utilisation and chronic disease outcomes following the implementation of an assisted telemedicine initiative. Methods This is an observational implementation study. Barriers and potential solutions to the implementation of telemedicine were identified through interviews with key stakeholders. The assisted telemedicine solution using an interoperable platform integrating electronic health records, point-of-care diagnostics, and electronic clinical decision support systems was designed and piloted at three telemedicine clinics in Tamil Nadu, India. Nurses were trained in platform use and facilitation of tele-consultations. Health records of all patients from March 2021 to June 2023 were included in the analysis. Data were analysed to assess the utilisation of clinic services and improvements in health outcomes in patients with diabetes mellitus and hypertension. Results Over 2.4 years, 11,388 patients with a mean age of 45 (± 20) years and median age of 48 years, predominantly female (59.3%), accessed the clinics. The team completed 15,437 lab investigations and 26,998 consultations. Among 5542 (48.6%) patients that reported chronic conditions, diabetes mellitus (61%) and hypertension (45%) were the most frequent. In patients with diabetes mellitus and hypertension, 43% and 75.3% were newly diagnosed, respectively. Diabetes mellitus and hypertension patients had significant reductions in fasting blood sugar (-33.0 mg/dL (95% CI (-42.4, -23.7, P
Databáze: Directory of Open Access Journals
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