Patient safety culture from the perspective of nursing technicians of an emergency sector

Autor: Micheline da Fonseca Silva, Manacés dos Santos Bezerril, Flávia Tavares Barreto Chiavone, Soraya Helena Medeiros de Morais, Maria Eduarda Gonçalves da Costa, Marianny Nayara Paiva Dantas, Viviane Euzébia Pereira Santos
Jazyk: English<br />Portuguese
Rok vydání: 2021
Předmět:
Zdroj: Rev Rene, Vol 22, p e60734 (2021)
Druh dokumentu: article
ISSN: 2175-6783
DOI: 10.15253/2175-6783.20212260734
Popis: Objective: to characterize the culture of patient safety from the perspective of nursing technicians of an emergency sector. Methods: cross-sectional study, developed in the emergency sector of a state hospital with 175 nursing technicians, from a 12-dimensional instrument on safety culture. The analysis of the data made based on the percentages of positive, negative and neutral responses of each dimension. Results: the culture of patient safety was characterized positively from the dimension Expectations about its supervisor/head and actions promoting patient safety (56.6%); negatively in the sphere Adequacy of professionals (75.5%); and in a neutral way, in the scope of Organizational Learning - continuous improvement (61.1%). Conclusion: it was understood that nursing technicians characterize the culture of patient safety in the emergency sector as an important aspect of the work environment, but that it needs to be optimized.
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