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In the market economy, competition is typically due to the difficulty in selecting the most suitable supplier, one that is capable to help a business to develop a profit to the highest value threshold and capable to meet sustainable development features. In addition, this research discusses a wide range of consequences from choosing an effective supplier, including reducing production cost, improving product quality, delivering the product on time, and responding flexibly to customer requirements. Therefore, the activities noted above are able to increase an enterprise’s competitiveness. It can be seen that selecting a supplier is complex in that decision-makers must have an understanding of the qualitative and quantitative features for assessing the symmetrical impact of the criteria to reach the most accurate result. In this research, the multi-criteria group decision-making (MCGDM) approach was proposed to solve supplier selection problems. The authors collected data from 25 potential suppliers, and the four main criteria within contain 15 sub-criteria to define the most effective supplier, which has viewed factors, including financial efficiency guarantee, quality of materials, ability to deliver on time, and the conditioned response to the environment to improve the efficiency of the industry supply chain. Initially, fuzzy analytic network process (ANP) is used to evaluate and rank these criteria, which are able to be utilized to clarify important criteria that directly affect the profitability of the business. Subsequently, data envelopment analysis (DEA) models, including the Charnes Cooper Rhodes model (CCR model), Banker Charnes Cooper model (BCC model), and slacks-based measure model (SBM model), were proposed to rank suppliers. The result of the model has proposed 7/25 suppliers, which have a condition response to the enterprises’ supply requirements. |
